What Is Errors and Omissions Insurance?

Errors and omissions insurance, also known as E&O insurance and professional liability insurance, helps protect you from lawsuits claiming you made a mistake in your professional services. This insurance can help cover your court costs or settlements, which can be very costly for your business to pay on its own. Learn more about what errors and omissions insurance coverage is.

What Does E&O Insurance Cover?

Errors and omissions insurance helps protect your business from claims of:

Negligence
Errors in services given
Omissions
Misrepresentation
Violation of good faith and fair dealing
Inaccurate advice

If someone sues your business for making a mistake in the professional services you’ve provided, this insurance can help cover your:

Attorney fees, which can cost an average of $3,000 to $150,000.
Court costs, like reserving a courtroom or paying for expert witnesses.
Administrative costs to put your defense together, such as paying office managers or court reporters.
Settlements and judgments, which can cost a couple thousand to millions of dollars.

Errors and omissions insurance only helps cover claims if:

It’s filed within your policy period or the extended reporting period
The incident occurred on or after your retroactive date

The retroactive date means incidents that happen on or after a certain date in your policy are eligible for coverage. The extended reporting period helps cover claims filed within a certain period of time after your policy expires.

Why Do You Need Errors & Omissions Insurance?

Without errors and omissions insurance, the cost of liability claims can be so expensive that they could put your business at risk of closing. Even if your customer drops their claim, your legal expenses could still be thousands of dollars. And if you’re found at fault or agree to settle the claim out of court, you can expect to pay a large amount out of pocket.

That’s why it’s important to protect your business with errors and omissions coverage.

Who Needs E&O Insurance?

Businesses that provide a service to customers should carry errors and omissions insurance. This includes:

What Errors and Omissions Insurance Doesn’t Cover

Errors and omissions insurance doesn’t help cover claims from events that happened before your policy’s retroactive date. It also doesn’t help your business with claims filed after your policy’s extended reporting period.

Be aware that errors and omissions doesn’t cover every type of liability claim. This insurance won’t help your business with claims of:

Illegal acts and purposeful wrongdoing, such as intentionally breaking the law or deceiving your customers or clients.
Bodily injury or property damage that your business causes. For these kinds of claims, you’ll need a general liability insurance policy.
Employee injuries or illnesses caused by their work. A workers’ compensation insurance policy can give your employees benefits to help them recover from a work-related injury or illness. Be aware that many states require this coverage if you have employees.
Discrimination or harassment in the workplace that your employees file. Getting employment practices liability insurance can help cover these types of claims.

Errors and Omissions Insurance Cost

Every business has unique needs, so your errors and omissions insurance will cost a price that’s specific to your company. However, no matter what you pay, when you consider the cost of errors to your business, paying an insurance premium is worth it.

You can help keep your errors and omissions insurance cost down by:

Training your employees
Checking your contracting system for quality control
Communicating with customers regularly about issues to make sure they’re satisfied

Different factors can impact your errors and omissions insurance cost, such as:

Business risk: If you’re in a higher risk industry, you’ll likely pay a more expensive rate. For example, a business owner of a financial consulting company that gives advice on investing millions of dollars will probably have a higher premium than a smaller financial advisor.
Coverage limits: The higher your policy limits, the more coverage you’ll have, which usually means higher premiums.
Claims history: Typically, you may pay more for your E&O coverage if you have a history of liability claims made against your business.
Location: Rates will most likely vary depending on where your business is. For instance, you may have a higher insurance cost if you operate in a busy city.

Learn More About Errors and Omissions Insurance From The Hartford

We’re an insurance company backed by over 200 years of experience. We understand your business has unique needs and we’re here to help get you the coverage you need. Get a small business insurance quote today and learn how we can start protecting your business.

What Is Errors and Omissions Insurance?